The Angel Guard Promise
Your data is kept secure and confidential
Cyber Security
Angel Guard uses a fully closed system to host its AI Technology, which means that external access to data is limited only to authorised users.
Each user can only view data from their own organisation, no one else’s. All Angel Guard units are magnetically locked to prevent unauthorised access and equipped with military-grade security measures. This means no Wi-Fi is used and data is transferred through fully encrypted data packets being sent between units. Personal and sensitive data is not stored locally (including on RFID tags) and instead is kept only on our safe and secure remote cloud system.
All access to data and our Angel Guard units is fully recorded and monitored. We also have a thorough security vetting process when hiring staff, as well as our premises being kept fully secure. Finally, Angel Guard has extensively detailed disaster recovery plans to cover every situation, just in case.
24/7 Halo Protect
Halo Protect is a 24/7 service offered exclusively by Angel Guard and is an integral part of keeping patients safe. Our Guardians monitor all units around the clock from our UK control centre, responding to alerts and liaising with relevant and pre-agreed healthcare staff on site, including infection control and estates teams, gathering more information when required and working together to resolve any issue. If required, units are capable of being shut down remotely, to protect vulnerable patients. Additionally, our fully trained and certified Service Scientists will schedule regular visits for your units, calibrating the internal sensors to ensure that real-time data is being recorded accurately 24/7.
Seraph Monitoring
The Seraph Protect monitoring system is a 24/7 service offered exclusively by Angel Guard, for your Clarence water monitoring system. Seraph Protect provides 24/7 monitoring of your pipe systems with data presented in numbers, charts and graphs while being accessible whenever needed. You can access new data as well as old data, allowing you to track the progress of your water systems after Clarence helps highlights problems within.
Green Charter
Angel Guard aims to be astutely aware of its impact on the environment in all its operations. To this end, the company has created a green charter which includes material choices, manufacturing processes, waste management, recycling, carbon footprint reduction, energy sourcing and use, all to remain environmentally friendly. This has led to careful planning and execution throughout our organisational processes, from initial enquiry, to manufacturing, to installation, commissioning, servicing and maintenance. The company also places great importance moving forward in its ESG strategy.